200 Years of History







Once a job comes into the plant, administrative work is the first order of business. Members of your Customer Service Team will check that your job’s estimate matches actual requirements and that all materials necessary to produce the job have been received. If changes to the estimate are needed, you will be informed, and if you agree with what’s required, changes are recorded on a document called Change Order #1, a copy of which stays with your job as it travels through the plant.

Another document accompanying your job is a Job Ticket. Your customer service team prepares this as well. It includes all the details on your job: size, stock, separations and special instructions on items such as diecuts or particular inks. Think of this form as your job’s instruction manual.

Your team also confirms that your job’s production schedule is appropriate. Work is always planned for press time that fits finishing and delivery requirements. This requires a thorough schedule that lists when all tasks should be performed by various departments because all materials must be ready by press time.

Copies of this master schedule go to each department for approval, and input flows back to your Customer Service Team. At this point, additions are made to the Job Ticket and a variety of instructions and confirmations will be attached. These might include a stock sheet, an ink sheet, an office sheet, etc. Your Customer Service Team then prepares an Art Bag, which holds disks, the transparencies coded to the job dummy, flat art and layout. This Art Bag accompanies your job as well.


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